Refund Policy

Effective Date: 29.12.2024

At Toolstork.com, we strive to provide high-quality automotive parts and accessories. If you are not satisfied with your purchase, our refund and return policy is outlined below.

1. Returns

We accept returns within 30 days of receiving your order. To be eligible for a return:

Items must be unused, in their original condition, and with all packaging intact.
A valid proof of purchase is required.

2. Non-Returnable Items

The following items are not eligible for returns:

Opened or used products
Sale items or clearance products
Gift cards
Customized or special-order parts

3. Return Process

To initiate a return:

Contact our customer service team at contact@toolstork.com with your order details.
We will provide return instructions and the shipping address.
Ship the item back in its original condition. Customers are responsible for return shipping costs unless the item was defective or incorrect.

4. Refunds

Once your order ships, you will receive a confirmation email with tracking details.
You can track your order using the tracking number provided.

5. Shipping Restrictions

If you need a different size or a replacement, please follow the return process and place a new order for the desired item.
Exchanges are processed as a separate transaction.

6. Damaged or Incorrect Items

If you receive a defective, damaged, or incorrect item, please contact us immediately at contact@toolstork.com with photos of the issue. We will provide a replacement or full refund at no extra cost.

7. Contact Us

At Toolstork.com, we strive to provide fast and reliable shipping for all our customers. This Shipping Policy outlines how we process, ship, and deliver your orders.

Cercose LLC
7901 4th St N#12342, St. Petersburg, Florida, FL 33702, USA
Email: contact@toolstork.com
Phone: +1 (904) 267-5062